RETURN POLICY

      We attach importance to the quality of products and services. Before sending the parcel out, we have to check the product twice again and package it by ourselves.
      But to provide you with maximum peace of mind, we've made the return process super easy.
      1. If you have received an item with any problems or defects, please contact our  after-sale Customer Service within a few days upon receipt to inform us of the issue. We do not accept the returned package without authorization from customer service.
      2. You can only return items that are unworn, unwashed, undamaged, have the original tags/packaging attached and hygiene sticker intact. Items returned with obvious use, makeup, deodorant, perfume, or similar product stains will be subject to refusal.
      3. Please do not send your return to the sender's address on your package. This is not the return address and will affect the processing of your return. You should only send it to the address we provide.
      Important Notice:
      Refunds will be processed within a few days after we receive your package. The refund will be issued to your original payment account.

We accept return of products. Customers have the right to apply for a return within 14 days after delivery the product.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please ask our customer service to make sure you send the package to the right address. 
Notes：
Custom-order or personalised items do not have a right to 14 days refund.

We accept order cancellation before the product is shipped or produced. If the order is cancelled you will get full refund. We cannot cancel the order if the product is already shipped out. Processing time: 2-7 days.

If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, the consumer is not required to bear the shipping fee for this reason.

Return Address:FLAT/RM 705，7/F，FA YUEN COMMERCIAL BUILDING， NO.75，FA YUEN STREET，MONG KOK，KL，HONGKONG